Frequently Asked Questions
Quick answers to common questions about orders, shipping, returns, and product guidance. Can't find what you need? Reach out via the contact page.
How long does shipping take?
Standard order processing is 1–2 business days. Domestic shipping typically arrives within 3–4 business days depending on your location and carrier. International shipments vary by destination—see our Shipping Policy for details.
Do you ship internationally?
Yes — we ship to many countries. Customs, duties, and taxes may apply and are the responsibility of the recipient. Delivery times and fees vary by country.
How do I track my order?
Once your order ships you'll receive an email with tracking information. If you don't receive tracking within 3 business days, contact support at sacredskin55@gmail.com.
You can also track your order by visiting the order tracking page here and input your order number and email which you ordered with in the provided fields respectively.
Can I change or cancel my order?
We process orders quickly. Contact us immediately with your order number — we may be able to cancel or modify it before it ships.
What payment methods do you accept?
We accept major cards and payments through the checkout provider on the site. Prices are displayed in Naira where applicable.
How can I get personalized skincare advice?
Use our contact page to send details about your skin concerns; our team will reply with tailored recommendations.